Operations workspace
Commerce Operations
Coordinate the B2B quote-to-cash lifecycle across sales, customer, finance, and fulfillment operations.
Independently runnable
Business ownership
Unified platform
Cross-zone workflow
Quote-to-cash workflow
Track a commercial opportunity from quotation and approval through payment clearance, fulfillment, and completion.
Quotation
Approval
Order
Payment
Fulfillment
Completed
Business domains
Each domain owns a distinct operational responsibility.
Quotations
Create customer quotations, manage approvals, and convert accepted commercial agreements into orders.
Owned By
Sales Operations
Workflow
Sales workflow
Orders
Manage confirmed customer orders through payment clearance, fulfillment, shipping, and completion.
Owned By
Order Operations
Workflow
Fulfillment
Customers
Maintain B2B customer accounts and view their commercial activity across quotations and orders.
Owned By
Customer Operations
Workflow
Account data
Payments
Track payment settlement for confirmed orders, including pending, paid, failed, and refunded transactions.
Owned By
Finance Operations
Workflow
Settlement